Recalled products

When a problem with the quality or safety of a medicine or another product is found, the manufacturer or the Bulgarian Drug Agency (BDA) recalls the affected batches from the market. A particular batch is recalled, not the product as a whole.

Where the notices are published

The BDA publishes its official notices on medicines in the “Notices for citizens” section of its website (in Bulgarian): bda.bg — Notices for citizens.

If you have a pack from an affected batch

  • Compare the batch number on the pack (Lot or Batch) with the number in the notice.
  • If it matches, follow the instructions in the notice.
  • If you are not sure, call us on +359 877 900 982 or write to [email protected] — a qualified pharmacist will tell you what to do.

You can also ask online: ask a pharmacist.

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